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Request for confirmation of delivery address

Thank you for your patronage of the Chikawa market.
In recent years, there are more cases where customers do not reach the customer due to inquiries regarding the change of delivery address after the order are confirmed, and the luggage shipped from our shop because of "unknown addresses" or "incomplete address". I am.

Please note that we are preparing for shipping immediately after your order, so you may not be able to change your delivery address after your order.

Sorry to trouble you,Before orderingPlease check the following procedure and confirm and correct if there is any incomplete or change in the delivery address information.

Regarding the "default delivery destination" of My Page

Please check your page if it is registered with the correct address. If there is an error in the "default delivery destination" of My Page, please correct it yourself.

  • 1.My pagePlease log in.
  • 2. Click "Fix / Add" the default delivery destination.
  • 3. Click "Edit" to correct your address.

* It will not be reflected in your order information even if you correct it after your order is confirmed.

For customers using SHOPPAY

It is necessary to change the registered information on SHOPPAY separately from the registration information on My Page.
Even if you are using SHOPPAY, please log in to SHOPPAY yourself and correct your registered address information.

  • 1. Please log in to SHOPPAY from the following URL. (Move to the external site)
    https://shop.app/pay/authentication/login
    Six -digit authentication code will be sent by SMS message, so please enter and log in.
  • 2-1. Please edit the delivery address information from the "address" column of your SHOPPAY account page.
  • 2-2. If you want to change the claiming address, correct the claiming address of the registered card information from the "Card" column.
    * Please note that the billing address is different from the delivery address.

Thank you for your cooperation.
Thank you for your continued support.

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