Regarding the delay in shipment due to the delay in the arrival of some products (Updated on September 17)
Thank you very much for your continued support of "Chiikawa Market" over plain products.
For some products released on September 5th (Friday), there has been a significant delay in delivery due to delays in arrival.
As a result, there is a delay in the delivery of products to some customers.
We sincerely apologize for the great inconvenience and concern caused to all of you who are eagerly awaiting delivery.
We will inform customers who are expected to experience delays via email with details, so please check them as well.
The shipping schedule is being reviewed, and we will inform you again.
◆ About the delay in arrival ※Updated September 17
Regarding the products that were delayed in delivery, the arrival has been completed, so we are proceeding with arrangements for sequential shipping.
Normally, we plan to ship within 7 business days excluding weekends and holidays, but due to the large number of orders we currently have, there may be cases where it takes more than 7 business days to ship.
Once the products you have ordered are shipped, we will send you a separate email notification of the completion of shipment.
We are doing our best to proceed with the shipping work so that we can deliver it to you as soon as possible, so we kindly ask for your patience until the products are delivered.
