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【Important】Please be aware of fraudulent emails pretending to be our store

Thank you sincerely for using the Chiikawa market more than usual.
Recently, fraudulent emails (spoofing) pretending to be from our store have been confirmed.
These emails are being sent with the intention of illegally obtaining personal information from customers by impersonating our official email address "support@chiikawamarket.jp".

【Characteristics of Fraudulent Emails】


Please be aware that emails containing the following content are not sent by our store.

・Content requesting ID, password, or credit card information
・Urgent requests demanding a response within the same day or a few hours
・Cases where unauthorized attachments Folder or links are included

【Response in Case of Uncertain Emails】


・Do not reply to the email, and do not open any links or attachments Folder included.
・Please Inquiry directly to our store through the Inquiry form.

To ensure customer safety, please be very cautious of these fraudulent emails.
We kindly ask for your continued patronage in the future.

 

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