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Order completion email / order history reflection of delayed order history

Thank you for your patronage of the Chikawa market.
In recent years, the number of inquiries about order status and duplicate orders has increased immediately after ordering.

If your order is flooded, it may take some time to complete the sent order completion email (LINE) and the order history is reflected in My Page.

If the payment / order procedure is completed successfully, the order completion email (LINE) will be sent later and the order history will be reflected on My Page, so please wait for a while.

Please note that if the order completion screen "Thank you (check -out screen)" is displayed, there is a possibility that it will be a duplicate order.

If you check the order completion screen, if the order history is not reflected for more than one day, please contact our shop to the "Order number" or "Confirm number" displayed on the order completion screen. 。

* If you close the browser before the order completion screen is displayed, your order will not be completed properly.
* Please note that if your order is not completed properly or if you cannot confirm the "order number" or "confirmation number", we will not be able to respond after that.
* Depending on the usage environment, "Order number" or "confirmation number" is displayed on the order completion screen.

▼ Order completion screen
When making inquiries, please contact the "Order number" or "confirmation number" displayed on the order completion screen.

Thank you for your continued support.

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